Get in Touch
We'd love to hear from you! Whether you have a question about your order, want to know more about our products, or just want to say hi — we're always happy to chat.
Email Us
For the fastest response, please email us at:
support@lalalandmade.com or lenki@lalalandmade.com
When reaching out about an existing order, please include your order number and any relevant photos to help us assist you quickly.
Response Time
We typically respond within 24–48 hours on business days (Monday–Friday, excluding public holidays).
Order Issues
If your item arrived damaged, incorrect, or not as described, please contact us within 72 hours of delivery with photos and your order number. We’ll make it right!
Custom Orders
Interested in a custom squishy design? We love bringing unique ideas to life! Reach out via email with your concept and we’ll get back to you with details.
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Thank you for supporting our handmade creations. Every message means the world to us! 🥰